Recent Posts

Water Damage in the ceiling

11/1/2021 (Permalink)

Damage drywall in a bathroom ceiling Damage to ceiling due to a roof leak

Every water damage event is a little different and requires a unique solution, but the general process stays the same.

When are team first arrived to the home, we did a full inspection of the damage. The home was built in 2001 so no asbestos  testing was necessary but unfortunately the damage was a lot worse then expected. The inspector discovered microbial growth. Air movers and dehumidifiers were placed in the affected area for drying out. 

Mold has the potential to cause health effects and can spread through your property in as little as 48 hours. SERVPRO of Rio Rancho / Sandoval understands mold and mold growth and has the training and expertise to remediate the mold in your home or business.

Call us today to schedule your inspection - 505.891.2345

Garage Fire due to Short Circuit

11/1/2021 (Permalink)

Fire damage to a garage door main power box Garage Fire due to Short Circuit

Our client called us devested with a fire that started in the garage. A short circuit was determined the cause of the fire. The fire department cleared the scene safe for following work to be done. Emergency services were needed for this client due to our client being connected to an oxygen tank. It was determined that the roof joints were very charred, drywall and insulation were falling from the ceiling, the windows and doors were shattered due to the high pressure. Surrounding contents were inventoried and we inspected to see if they were salvageable. Our crew began our work and started demolition. It was determined from the client that the garage door be removed and boarded up until a garage door service could make it out to the property to fix the damage. 

Our team continued on the remediation resulting in a job well done!

Safety should be your top priority

9/24/2021 (Permalink)

Flames with a black background Flaming Fire

After any fire damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Call us at 505. 891.2345 – SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque

Our team of professionals have specialized fire and water damage restoration training and experience to quickly clean up and restore your home to pre-fire condition. They also can remove the pervasive smoke odor and deep-clean soot from upholstery and carpet.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your SERVPRO Franchise Professional.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Great Job Joe!

9/24/2021 (Permalink)

Green rubber duck - screenshot of recent google review 5 Star Review

Great reviews are we strive for here at SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque. Our work is important to us and to have our team members recognized and mentioned by our customers truly helps our moral and high team esteem. 

Joe recently worked on a water damage job and was rewarded with a 5 star review on google. 

The fact is, 90% of consumers read online reviews before visiting a business. And 88% of consumers trust online reviews as much as personal recommendations.

Our team at SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque want to be your one stop shop for restoration and remediation. We are available 24 hours a day, 7 days a week. We work around the clock to make sure that you don't have to lose any sleep. 

We will make it "Like it never even happened."

Proud Sponsors of the Albuquerque Public Schools

9/24/2021 (Permalink)

Female holding an award for closest to the pin Woman's closest to the pin!

On September 2, over 250 golfers and volunteers came together to support our APS students. This has been a year like no other,  a sold-out tournament and sponsorship opportunities are a first. Dollars raised will fund innovative approaches to education, engaging students during challenging times.  Only together can we invest in these opportunities so that students can reach their full potential.

SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque are proud sponsors for this annual tournament. Education is important to us, from our employees to our employees families. 

Living in a small community, we not only partner up with APS to provide exceptional restoration needs such as school hood cleanings or preventive Covid cleanings but it really lets us step outside of our day to day work and help out then more ways then just restoration. 

As you can see, General Manager - Tonya Smith - participated in the golf tournament and was awarded the closest to the pin FEMALE addition. 


NM Dodges Severe Storms but Stay Informed

9/24/2021 (Permalink)

Stormy sky with lightning striking the ground When lightning strikes

Although New Mexico is very lucky to not have to go through the devastation of Severe storms just as other states around us it is important to know just in case the world decided to through a curve ball at us. Severe storms can be frightening and dangerous, and safety has to be your first priority. If your area has seen major problems, be careful. If you think your home has been structurally damaged or if flood risk remains, don’t go inside until a professional says it’s safe. Spending a few nights at a friend’s house or in an emergency shelter is a small price to pay.

Once the disaster has passed, it’s important to assess the damage and get started with cleanup and restoration. That is where you contact us at SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque. 505.891.2345

It’s vital to repair storm damage quickly, but the risk of danger is high. Before you try making repairs yourself, work with your home insurer and hire a fully licensed and bonded contractor with credentials from the Institute of Inspection Cleaning and Restoration Certification (IICRC) THAT IS US! Our team is here to help from start to finish and anything you may need after that!

Restore your home with as little disruption as possible

9/24/2021 (Permalink)

Fire inside a commercial kitchen with SERVPRO logo centered Fire Damage?

It’s hard to imagine the damage and destruction caused by a fire. Even small fires can be devastating.

When you find yourself dealing with the losses of fire, the mess from the fire itself and the damage created when the fire was extinguished, as well as the potential irreplaceable contents that might have been affected, it can be over whelming.

We rarely imagine that we will ever have to face the reality of a fire in our own lives.

Fire damage cleanup is a multi-step, challenging process that often includes addressing water damage, fire damage, and smoke damage.

Depending on the severity of the fire and the heat of the blaze, it is also possible that the home or commercial property also has structural damage or may need to have an emergency board up services to protect it from the outside elements.

SERVPRO is trained to clean and restore your home with as little disruption as possible.


9/10/2021 (Permalink)

Cell phone with ERP profile app on top of a weathered table ERP Profile - Stay Ready!

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Just by following the steps below, you will be "Ready for whatever happens."


Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Step 1: Contact SERVPRO of Rio Rancho/Sandoval County - SERVPRO of South Albuquerque

            Office phone 505.891.2345

We will provide you with a NO cost assessment of your facility - A concise Profile Document that contains only the critical information needed in the event of an emergency - A guide to help you get back into your building following a disaster - Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider - Identification of the line of command for authorizing work to begin - Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Tools that we use daily!

9/10/2021 (Permalink)

Water meter against a wall being used to detect moisture Tramex Moisture Encounter Plus

The Tramex Moisture Encounter Plus is the main tool that all our Crew Chiefs and Lead Supervisor always have on them at SERVPRO of Rio Rancho/Sandoval County - SERVPRO of South Albuquerque. The Tramex MEP detects and evaluates moisture conditions within various building materials such as Wood, Timber, Drywall, Roofing, Plaster & Brick by non-destructively measuring the electrical impedance.

It has many unique features that make moisture measurement and evaluation fast, precise, and versatile.

  • Locates moisture related problems within and behind a variety of building materials
  • Maps the extent of moisture damage caused to building
  • Monitors progressive drying conditions in the drying process of the building materials and surfaces.

How does it work? A low frequency electronic signal is transmitted into the material via the electrodes in the base of the instrument. The strength of this signal varies in proportion to the amount of moisture in the material under test. The Tramex MEP Moisture Encounter Plus determines the strength of the current and converts this to a moisture content value, displaying it on a large clear analog dial.

Congratulations Anthony!

9/9/2021 (Permalink)

Meet Anthony,

He was previously our Rebuild Field Supervisor and has over 20 years of experience in the restoration and construction industry. His dedication and ambition has now led him to a new path.

He was promoted to our Production Lead Supervisor in the year of 2021! 

Anthony's top qualities are confidence in the knowledge of the industry and his reliability. He is willing to take risks and be able to complete tasks without any worries. Reliability goes hand in hand with honesty and having his integrity to work well, is a true asset to our franchise. 

Anthony is certified in water, mold and asbestos with more certifications to come within the next few months. 

CONGRATULATIONS Anthony - A SERVPRO Cheers to the future years ahead!