Recent Posts

Ewww...Mold

2/2/2020 (Permalink)

Mold Growth Mold Growth Behind Kitchen Cabinets

Most of us have been there before, the moment you see the fuzzy stuff growing on the food left in the back of the refrigerator. We typically gross ourselves out and then throw it away. Unfortunately, it isn’t always that simple when it’s growing under your sink. What if it isn’t just fuzzy, what if it’s black…oh no, now I’ve gone and done it. I’ve mentioned BLACK MOLD. We start asking ourselves, when is the last time we really looked under there, has the mold been there long, was that the reason we were all sick recently?

First, let’s look at Black Mold, what is it exactly? Stachybotrys chartarum (Black Mold) just another big word that leaves most of scratching our heads on how to pronounce it correctly.  Black mold occurs when moisture is left unattended in a confined area.

The most important thing to do when mold is located it to remove its life source, moisture. Some may want to try and clean mold themselves, but what you may be unaware of is the mold you are attempting to clean is just the surface mold and not the mold that is beneath the surface.

Bringing in certified technicians is always the safest bet. Although mold does not always present health issues, for some, it is the complete opposite. Trust in the team at SERVPRO Rio Rancho to take care of your home and your health.

There is Hope

1/13/2020 (Permalink)

House Fire Picture of a home on fire at night.

What happens when your smoke detector goes off in the middle of the night? Well, for most of us, we get up, grab the kids and pets, and then evacuate. At that moment, we aren't thinking about our precious positions, the memories saved in the pictures on your wall. At that moment, all we can think about is getting our family out safely.

Then the shock sets in. You are watching your home burn, and it hits you, the realization of what is happening, and you start to think of everything you had to leave inside. The fire department shows up, puts out the fire, the house is boarded up and you either have to stay with a friend, family member or in a hotel.

The next day you arrive on-site with a restoration team. Feeling a little hopeless as you go through your home seeing the destruction from the fire, not knowing there is still hope. The restoration company is telling you how they can save that old chest your grandmother passed down, or they can restore the pictures on the wall.

Here at SERVPRO of Rio Rancho, we are here to walk with you through those times. We can help pack up the house, taking special care that nothing else gets damaged before we start restoring your home to what it was before the fire. We have special equipment to help remove the smell of smoke from the undamaged parts of the house while we work diligently to give you back your home. And when that day comes, we will greet with smiles as we say Welcome Home.

Have You Checked your HVAC System?

1/13/2020 (Permalink)

Dirty HVAC Coils Dirty HVAC Coils

Companies have many reasons to have their air ducts and HVAC systems cleaned on a regular basis. Just some of the benefits business owners would have from scheduling the cleaning is:

  • Creates a cleaner living environment
  • Reduces allergens
  • Can help people breathe easier
  • Removes unpleasant smells
  • Improves airflow efficiency, which can lower energy bills

We've never met a small business owner who does not want to lower their energy bills. Have you? Some businesses even require specific air quality levels, so the only way to keep this within their regulations is to schedule cleaning on a regular basis. 

When is the last time you had your air ducts or HVAC system checked? Give us a call and we'll let you know where you stand. 

Winterizing Your Swamp Cooler

11/5/2019 (Permalink)

Swamp Cooler Shutting down your swamp cooler

We are sure you have noticed the weather has changed, it’s been cold outside. All this means is that it is time to winterize your swamp cooler.

When you winterize your evaporative cooler properly, you prevent the water line from freezing, unnecessary damages from condensation and rust, and heat loss from the vents. Heat loss from your vents alone can save you money on your monthly gas bill. However, when pipes freeze, they burst, which can lead to water damage. So let's make sure you've taken care of your cooler to prevent damage to your home. 

To properly shut down your cooler, follow the below steps:

  1. Disconnect the water line
  2. Drain the water from the base of the cooler
  3. Clean the cooler
  4. Change the evaporative pads
  5. Install a winter cover
  6. Block the vent

Want an additional tip, once you have cleaned the drip pan at the base of the cooler, put a waterproof sealant on it to prevent future leaks. You can also complete the step when Spring comes back around. 

Why Did My Basement Flood?

6/18/2019 (Permalink)

Water will find the least path of resistance and it could be into your basement. Be prepared and know how to prevent a flooded home!

Why Did My Basement Flood?

Flooding of basements is one of the most common issues most homeowners face. Although flooding occurs during heavy rains or rapid snow melts, it can also occur in dry weather.

There are many reasons for basement flooding including seepage, storm sewer backup, and improper grading among others. As the basement lies in the lowest level of a building, it is prone to flooding.

What causes basement flooding?

These are the most common causes of basement flooding:

Foundation Leaks: Water can seep into the foundation if there are cracks in it. The risk of flood in your foundation is more if your home is near groundwater. Cracks in the foundation can lead to significant water leakage into the basement.

Leaking basement windows: Windows in the basement can leak and let water creep in during rains. Whenever it rains, there could be a significant collection of water on the windowsills. Fixing the windowsill is the only option to prevent basement flooding.

Blocked sewer: If the manifold that connects the public sewer system to your house is blocked it can lead to floods in your basement. It is important to call local authorities immediately to address blocked gutters and SERVPRO® of Rio Rancho/Sandoval County to mitigate the sewage and water damage.

Debris in gutters: The gutters play a critical role in preventing basement flooding as they carry away rainwater from the home.  If they are clogged or damaged, they can overflow during rains and allow water to build up. If the ground near the basement soaks up too much water, it can seep into the basement as well.

Improper grading or sloping: If the yard does not slope away in the right manner, rainwater does not drain effectively. If the sloping is towards your home rather than away, excess water can result in basement flooding. 

Improper downspouts: Downspouts channel water away from the foundation and should be at least 5 to 6 feet away from the wall of the basement. If the downspouts are missing or broken, water tends to pool near the house and slowly seeps into the basement.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”®

If you would like more information on hiring a team experienced in Water Damage Restoration Call SERVPRO® of Rio Rancho/Sandoval County Today at (505) 891-2345

How To Prevent Grill Fires

6/18/2019 (Permalink)

Proper grill maintenance is key to preventing future fires during cooking

According to the National Fire Protection Association, 9,600 home fires are started from grills each year. The leading cause of those grill fires was that the grills had not been properly cleaned. It doesn't matter if your grill is gas, charcoal or a smoker, all grills need cleaned just as you already clean your stove-top to prevent a grease fire. Take this fire safety precaution and learn the art of grill cleaning. Here is how:

Turn off gas. Close the valve and move the propane tank away from the area. Begin grill cleaning when the grill has cooled to just warm.

Wipe the outside. Just use soapy water and a cotton cloth.

Clean cooking grates. When cool enough to touch, start brushing the bars with a wire brush, then remove them and place in soapy water.

Empty the catch pan. For gas grills, empty the drip pan. For charcoal grills, you simply lift the charcoal grate and rotate the bottom mechanism to dump ash into the catch pan. Empty the ash catch pan. If ash is still hot, store in a metal covered pail.

Clean the cook box of the grill. Grill cleaning the interior of a gas grill includes burner tubes and heat deflectors. For either grill, you can scrape carbon and grease build-up from the interior of the grill with a wire brush and scrub with soapy water.

Reassemble your grill and enjoy safe use. Keep the grill a safe distance from the house when in operation and never leave the grill unattended while food is cooking.

Another important fire safety precaution is to keep children away from grills. Declare a three-foot area around the grill to be a no-kid zone and stay in the area. Proper grill maintenance is the key to preventing structure fires from your grill. If you do have fire damage, at least you can trust SERVPRO® of Rio Rancho/Sandoval County restoration specialists to help assess and restore your property to its pre-fire conditions.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”®

If you would like more information on hiring a team experienced in Smoke and Fire Damage Restoration Call SERVPRO® of Rio Rancho/Sandoval County Today at (505) 891-2345

Why Monsoon Storms Can Damage Your Home

5/28/2019 (Permalink)

Water and Windstorms Can Damage Structures

Trust the Experience of SERVPRO® to Restore Storm Damage

Your Rio Rancho home might be one of the last places that you might expect to flood, given that the average rainfall every year is far below the averages for other places around the country. As monsoon season quickly approaches houses in the area get wind damaged and flooded year after year from storm damages that allow heavy rainfall to access a home quickly. The more severe the weather event, the more significant the water damage that results in the affected area of your home.

Preventative steps can be taken to reduce the risk of these occurrences, such as trimming back trees and cutting off dead limbs, but you cannot avoid the possibility entirely. Your best solution when unfortunate circumstances like these occur to your property is to know whom to call to help you restore the damage and get the water extracted quickly to prevent further lasting damage to the structure of your residence.

Our experienced SERVPRO® team has seen many storm damage incidents throughout the area and have a simple formula for restoring your home. Our first step is to remove the possibility of more damage occurring by boarding up the hole in your home or tarping over punctured portions of your roof. The process prevents additional water from being able to enter your home allowing the restoration process to continue to deal with the internal issues. Repairs to the damaged portions of your roof, siding or windows can be dealt with when the severe weather subsides, and the restoration process gets completed.

Extraction of the water is paramount to preventing further structural damages, and based on the location of the affected area, our SERVPRO® team utilizes either portable pumps or truck-mounted pumps to address this primary concern. Drying efforts typically get achieved with the use of air movers. Infrared scanning is another part of our assessment, to make sure that further water damages are not persisting out of sight.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”®

If you would like more information on hiring a team experienced in Storm Damage Restoration Call SERVPRO® of Rio Rancho/Sandoval County Today at (505) 891-2345

Where can Mold Hide in Homes

5/23/2019 (Permalink)

Mold found behind kitchen cabinet

If you smell a moldy odor but see no signs of mold growth, you may need to hire professionals like SERVPRO® of Rio Rancho/Sandoval County to look for hidden mold. Avoid searching for mold yourself, as you may risk exposure and spread spores. Here are common places where mold multiplies out of sight.

1. Behind Walls

If moisture is present, mold can thrive behind walls where air circulation and exposure are limited. Never attempt to cut holes in the walls to check for mold. Hire a specialist to inspect the area and determine whether you are dealing with moldy drywall or other damaged building materials.

2. In the Attic

Roof leaks can cause mold to grow in an attic. Regularly inspect this area for visible mold on wood or other building materials. These leaks can also cause mold to grow behind walls.

3. Under Laminate Flooring

Concrete foundations can crack and be exposed to moisture from soil that can cause mold growth. Laminate flooring may not breathe adequately to prevent mold from forming.

4. Refrigerator Drip Pans

A drip pan under a refrigerator collects condensation. As these components are seldom cleaned and remain moist with low air circulation and the potential for spilled food to collect, drip pans are prime locations for hidden mold. Clean out drip pans and the floor beneath at least once a year.

5. Air Conditioning Units

Condensation may also cause mold to grow in air conditioning coils, ducts, or drain pans. This is particularly the case if the unit has not been used for a long time. To prevent mold from spreading throughout your home, it is best to have the HVAC system professionally cleaned.

6. Behind Kitchen Cabinets

Why mold is often found in cabinets. Inside your cabinets are two sources of water that can become problematic. One is the water supply lines that service your sink. The other is the drainage pipe that takes the used water from your sink to your main drain that exits your house.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”®

If you would like more information on hiring a team experienced in Mold Remediation Call SERVPRO® of Rio Rancho/Sandoval County Today at (505) 891-2345

What you can do to Prevent Business Fires

5/21/2019 (Permalink)

Create and practice an evacuation plan for your business

Fire prevention is a serious job, one with actual life and death ramifications. Therefore, as a business owner, you must plan to protect the people that work for you and the clients that trust you. A fire can elicit panic and fear and without appropriate preparations, people may freeze-up and perish. Follow the three steps to prevention below and help protect and guide your employees.

1. Perform a Risk Assessment

You don’t have to experience a business fire to evaluate your property for risks. In fact, you can call a fire remediation specialist in the Rio Rancho, NM area to perform a risk assessment. While it is true that these professionals handle fire damage and restoration, they are also equipped to evaluate your property’s weaknesses and strengths when it comes to fire safety.

2. Have and Test All Fire Protection Equipment

Basic fire prevention includes having an adequate number of fire extinguishers as well as a working suppression system. While it may seem that these are once-and-done purchases, each of these pieces of equipment needs to undergo annual inspections to ensure their continued functionality.

3. Create and Practice an Evacuation Plan

Also, you should design several exit routes from every room or section of your property. These routes should be free of obstructions and should be practiced regularly. Your employees should perform a practice escape at least once a year, but more often is better. Additionally, local municipalities may require practice drills.

4. Enforce First Aid Training

Beyond the escape, employees should be aware of basic first aid. When a fire occurs, it may take emergency services several minutes to arrive on the scene, but some victims may require immediate attention. Having well-trained employees ensures the safety of everyone.

Fire prevention is a pretty straightforward practice, but it is often overlooked in the hustle and bustle of everyday life. Be sure to take the time and prepare your facility, the lives of your employees may just depend on it.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”®

If you would like more information on hiring a team experienced in Fire Damage Restoration Call SERVPRO® of Rio Rancho/Sandoval County Today at (505) 891-2345

What To Do After Wooden Floors Get Wet

5/16/2019 (Permalink)

Damaged wooden floor due to water damage

Steps to Take to Preserve Wooden Floors

When your home or business in Rio Rancho sustains water damage from a pipe burst or from flooding, wooden floors often get wet as a result. There are several steps you can take to preserve wooden floors.

1. Dry the Surface Quickly

After the flow of water has stopped, removing the water and drying the area is one of the first things you can do to keep your floors from becoming warped. A wet floor can be hazardous to your family, a business’s employees and customers, making the removal of water exceptionally important. Additionally, a wood floor and the sub-floor can absorb water and become swollen if water is left to sit for an extended period.

2. Ensure the Root Cause Is Identified and Fixed

Whether the water damage was caused by a leak, a pipe burst or a broken appliance, it’s important that water does not continue to damage the floors and the surrounding areas. Before you can be certain that further damage won’t occur, you need to identify the source of the water. Once the cause of the flooding has been identified, it’s helpful to fix the leak or the break that caused the issue, and if the issue cannot be fixed immediately, turning off water can be a useful short-term solution.

3. Keep the Area Dry

Even if water is not actively flooding an area in your home or business, your wooden floors still have the potential to become warped. High levels of humidity or wet items that are left on top of floors can increase the likelihood of your floors becoming swollen. Water damage restoration professionals can often assist in keeping your floors consistently dry by using dehumidifiers and other powerful equipment.

A flood or pipe burst doesn’t necessarily mean your home or business’s floors will sustain damage. Quickly drying the floors, finding and fixing the cause of the damage and keeping the area dry can help you protect your wooden floors.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”®

If you would like more information on hiring a team experienced in Water Damage Restoration Call SERVPRO® of Rio Rancho/Sandoval County Today at (505) 891-2345