Recent Posts

Readily Available!

6/27/2022 (Permalink)

Green screen with Why Servpro written in the middle Why SERVPRO?

By definition, Readily Available, means able to be used or obtained quickly and easily.

That is what we strive for here at SERVPRO of South Albuquerque & SERVPRO of Rio Rancho and Sandoval County.

Our phone lines are "readily available" twenty four hours a day, seven days a week. Although our team might not be in the office, a designated on-call technician is scheduled weekly to ensure that you will be taken care of.

Sadly, when disaster hits it not during normal business hours. Night time, early mornings, holidays, it has no specific time.

Give us a call, our on call tech will get more information from you such as level of damage, safety hazards, insurance information.

Level of damage and safety hazard are the most important to determine if our team needs to arrive within the hour or perform the clean up at a more convenient time for yourself and not cut into your sleep.

Damage to your business

6/27/2022 (Permalink)

Boarded up door frame Before & After Photos of Broken Glass Door

One of the worst calls that you can receive at night as a business owner is that property damage has been done overnight by vandals or thief's to your property. 

This was the case for one of our customers. 

Broken glass to the entry door that lead all through the showroom hallway. Damage was done by a passerby that threw multiple bricks throw the glass doorway. Little shards of glass were everywhere, inside and outside, the property. Although glass can be swept up, you don't always get it 100%. 

SERVPRO of Rio Rancho/Sandoval County and SERVPRO of South Albuquerque has the high tech equipment needed to ensure 100% clean up. We also have the means to board up the damage until re installment is completed.   

Happy 1 Year under NEW Ownership

6/27/2022 (Permalink)

1 year celebration with owner photo Happy 1 Year under NEW Ownership!

One year ago today SERVPRO OF SOUTH ALBUQUERQUE & SERVPRO OF RIO RANCHO AND SANDOVAL COUNTY was signed under new ownership. Building a strong, knowledgeable, dedicated team and being awarded Top 50 Franchise in the region, we are growing everyday.Join us in recognizing our amazing employees and leadership. #1YearCelebrations #FireWaterRestoration Tonya Smith, Former Marketing Manager, paved her way working and gaining knowledge in the company and in the industry to fulfill her goals of owning her own franchise and to make it even better she bought TWO!  Now, Owner/General Manager Tonya Smith, is developing a team to take over Albuquerque, Rio Rancho and surrounding areas. With Office manager, Michelle Archuleta and Production Crew Lead Manager, Anthony Garza, we are ensuring SERVPRO green is well known and used state wide.  Stop by the office or give us a call - Lets work together to make NM Clean!  

COVID Cleanings with SERVPRO of Rio Rancho/Sandoval County/South Albuquerque

2/16/2022 (Permalink)

Employee in PPE outfit cleaning an office desk Certified: SERVPRO Cleaned by SERVPRO of Rio Rancho & Sandoval County

COVID-19

We all didn't expect to have this pendemic go on as long as it has and I am sure we are all rady for it to come to an end. 

But with rising numbers and everyday being unknown, SERVPRO of Rio Rancho & Sandoval County want to make you feel at ease. We provide preventive and confirmed COVID cleanings 24-7. 

We work around the clock to ensure that there is no disruption to your business or your home. 

When you see that a business has been Certified: SERVPRO Cleaned, you can be confident it’s been cleaned using the processes and procedures used by SERVPRO for biohazard remediation for more than 50 years.

Contact our office today to receive a free estimate (505) 891.2345 

Water Damage in the ceiling

11/1/2021 (Permalink)

Damage drywall in a bathroom ceiling Damage to ceiling due to a roof leak

Every water damage event is a little different and requires a unique solution, but the general process stays the same.

When are team first arrived to the home, we did a full inspection of the damage. The home was built in 2001 so no asbestos  testing was necessary but unfortunately the damage was a lot worse then expected. The inspector discovered microbial growth. Air movers and dehumidifiers were placed in the affected area for drying out. 

Mold has the potential to cause health effects and can spread through your property in as little as 48 hours. SERVPRO of Rio Rancho / Sandoval understands mold and mold growth and has the training and expertise to remediate the mold in your home or business.

Call us today to schedule your inspection - 505.891.2345

Garage Fire due to Short Circuit

11/1/2021 (Permalink)

Fire damage to a garage door main power box Garage Fire due to Short Circuit

Our client called us devested with a fire that started in the garage. A short circuit was determined the cause of the fire. The fire department cleared the scene safe for following work to be done. Emergency services were needed for this client due to our client being connected to an oxygen tank. It was determined that the roof joints were very charred, drywall and insulation were falling from the ceiling, the windows and doors were shattered due to the high pressure. Surrounding contents were inventoried and we inspected to see if they were salvageable. Our crew began our work and started demolition. It was determined from the client that the garage door be removed and boarded up until a garage door service could make it out to the property to fix the damage. 

Our team continued on the remediation resulting in a job well done!

Safety should be your top priority

9/24/2021 (Permalink)

Flames with a black background Flaming Fire

After any fire damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Call us at 505. 891.2345 – SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque

Our team of professionals have specialized fire and water damage restoration training and experience to quickly clean up and restore your home to pre-fire condition. They also can remove the pervasive smoke odor and deep-clean soot from upholstery and carpet.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your SERVPRO Franchise Professional.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Great Job Joe!

9/24/2021 (Permalink)

Green rubber duck - screenshot of recent google review 5 Star Review

Great reviews are we strive for here at SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque. Our work is important to us and to have our team members recognized and mentioned by our customers truly helps our moral and high team esteem. 

Joe recently worked on a water damage job and was rewarded with a 5 star review on google. 

The fact is, 90% of consumers read online reviews before visiting a business. And 88% of consumers trust online reviews as much as personal recommendations.

Our team at SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque want to be your one stop shop for restoration and remediation. We are available 24 hours a day, 7 days a week. We work around the clock to make sure that you don't have to lose any sleep. 


We will make it "Like it never even happened."

Proud Sponsors of the Albuquerque Public Schools

9/24/2021 (Permalink)

Female holding an award for closest to the pin Woman's closest to the pin!

On September 2, over 250 golfers and volunteers came together to support our APS students. This has been a year like no other,  a sold-out tournament and sponsorship opportunities are a first. Dollars raised will fund innovative approaches to education, engaging students during challenging times.  Only together can we invest in these opportunities so that students can reach their full potential.

SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque are proud sponsors for this annual tournament. Education is important to us, from our employees to our employees families. 

Living in a small community, we not only partner up with APS to provide exceptional restoration needs such as school hood cleanings or preventive Covid cleanings but it really lets us step outside of our day to day work and help out then more ways then just restoration. 

As you can see, General Manager - Tonya Smith - participated in the golf tournament and was awarded the closest to the pin FEMALE addition. 

WE LOVE APS!

NM Dodges Severe Storms but Stay Informed

9/24/2021 (Permalink)

Stormy sky with lightning striking the ground When lightning strikes

Although New Mexico is very lucky to not have to go through the devastation of Severe storms just as other states around us it is important to know just in case the world decided to through a curve ball at us. Severe storms can be frightening and dangerous, and safety has to be your first priority. If your area has seen major problems, be careful. If you think your home has been structurally damaged or if flood risk remains, don’t go inside until a professional says it’s safe. Spending a few nights at a friend’s house or in an emergency shelter is a small price to pay.

Once the disaster has passed, it’s important to assess the damage and get started with cleanup and restoration. That is where you contact us at SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque. 505.891.2345

It’s vital to repair storm damage quickly, but the risk of danger is high. Before you try making repairs yourself, work with your home insurer and hire a fully licensed and bonded contractor with credentials from the Institute of Inspection Cleaning and Restoration Certification (IICRC) THAT IS US! Our team is here to help from start to finish and anything you may need after that!